06
Quality and safety reports
Every installation EnergyVision delivers is one we are proud of, and that thanks to our focus on quality and safety.
Quality report 2022
EnergyVision has always paid a great deal of attention to the quality of its daily operations. All areas of the organisation, from fulfilling customer contacts and the carrying out of installations to invoice processing, we adhere to a high standard of quality.
2022 was a year of continued growth, both in terms of employees and products, materials and business models. This also meant new collaborations, new processes and the adjustment of existing processes.
We always strive for high-quality results, wanting to be proud of every installation we deliver.
Every year, we evaluate existing partnerships before entering into new, long-term ones. We focus on fostering mutual relationships based on respect, trust and quality.
In addition, we continue to play close attention to the happiness of our employees. For our efforts in this area, we were awarded the Best Place To Work® label. If the employees who can perform their job without any hassle in a pleasant environment, this will ensure that customers are served with a smile
This year, we also once again passed our ISO9001:2015 quality management audit with flying colours. From their first day on the job, new employees are immersed into a culture of openness and transparency, one where there is room for mistakes, as long as we as an organisation learn from them and look for solutions for the future.
The few minor quality-related incidents in 2022 were mainly due to procedures that were not entirely conclusive or not always being followed correctly, along with a lack in internal communications as a result of our rapid growth.
Having begun taking serious steps towards digital professionalisation in 2020, these have efforts continued over the past year. We made further developments to our ERP system, which we integrated in the summer of 2021, so that all departments could make efficient use of it. New software platforms were linked to the ERP system, allowing all data has been centralised and all process steps to be connected.
We are also working on the integration of a new planning and reporting tool.
In 2023, we will continue to focus on process efficiency and streamlining our communication channels, which will be necessary for the sustained growth we anticipate.
Safety report 2022
EnergyVision revolves around people, as they are our greatest asset. For people to work optimally, their health and safety must be kept paramount. Our health and safety policy is therefore not a box-ticking exercise, rather a fundamental pillar of our organisation.
Our employees, who work on thousands of projects, encounter major safety risks on a daily basis:
working from great heights and hard-to-reach places, working in all weather conditions, including wind and both extremely hot and cold temperatures, working with electrical hazards and adapting to in ever-changing environments.
It is our responsibility to respond to these risks…
…and we do!
Our VCA** safety system was again audited with distinction by the external certification body Vinçotte.
Our internal security procedures were further tightened and adapted according to the needs of our projects.
Our installers and technicians perform daily risk analyses of tasks before starting work – a mandatory routine as part of the construction process.
We ran an awareness campaign to reduce incidents and occupational accidents. An analysis of the historical figures revealed that the most common causes of incidents and accidents were as a result of human error or incorrect organisation of our work. We therefore gave our employees insights into these figures, provided training and confronted them with practical examples. We also carried out periodic inspections of installation sites.
This programme paid off, with the number of incidents and accidents reducing by almost 40% compared to 2021, with the number of days lost due to accidents at work fell by more than 50%. These are satisfying results.
But we certainly won't be resting on our laurels, as more progress still needs to be made. After all, even one incident or accident is one too many. GO FOR ZERO is the only goal. Safety remains a story of making the right resources available, repetition, awareness and control every single day. At EnergyVision, we are more than aware of this.
Editing: Justin Noyez
With the collaboration of: Michèle Adams, Thomas Dauwe, Koen Decourt, Sander Wille, Klaas Michielssens, Maqsud Bilal, Laurens De Greef, Laurien Godfroid
Design and styling: Ilse Maes
Publisher responsible: Maarten Michielssens
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